1. SHIPPING & DELIVERY POLICY
We provide FREE standard delivery to any address within.
We deliver the countries that our logistics partners have affiliates in and while we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based
on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Standard and Express courier.
Standard Courier – is FREE (?) for all local orders and it takes approximately 5-7 working days to reach you from the time of order.
Express Courier – is available at an additional charge of $4.00 (?) and it takes
approximately 3 working days to reach you from the time of order.
Once the order has been dispatched, a confirmation email will be sent to you with the
tracking number. You may check and track the delivery status of your orders with our
local logistics partner, with your tracking number. Please provide your contact number
under the address selected upon checkout in order for the courier company to contact
you in case of any unforeseen circumstances.
For all international deliveries, the shipment time is dependent on our logistics partners
and their affiliates. However, rest assured that your order is safely on its way and may
track its status via the Tracking Number provided you by the logistics partner.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER or Maestro credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.